FAQs
Hacking the app
Throughout all of June 2015, Uber showed its support for Pride Month with a simple-but-smart marketing hack – attaching an image of the rainbow flag to the virtual cars on its mobile app.
How does Uber choose who gets the ride? ›
In the seconds after a rider requests a ride, we evaluate nearby drivers and riders in one batch. We then pair riders and drivers in the distribution, aiming to reduce the average wait time for everyone, not just the closest pair. This helps keep things moving and rides reliable across the network.
How to make the most money driving Uber? ›
Promotions and how they work
- Reach a set number of trips. Earn extra money if you complete a set number of trips in a certain amount of time when the offer is available.
- Drive during busy times. ...
- Get ahead with the app. ...
- Plan around meals and commutes. ...
- Get tipped for great service.
Does Uber answer the phone? ›
Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you're experiencing to see the support options available.
What do the Uber colors mean? ›
Your partner app's map shades certain areas of the city in a color spectrum of yellow, orange, and red. These colors indicate areas with higher current demand for rides.
What does Uber blue mean? ›
All Uber drivers are welcomed into the Uber Pro program simply by driving for Uber. Everyone starts at entry level, which is Uber Pro Blue. From there you need to keep your status, and possibly achieve higher levels by making a set number of trips and maintaining high acceptance rates and top-notch customer ratings.
How does Uber find the nearest driver really fast? ›
Real-time Location Tracking: Uber utilizes GPS data from both drivers' and riders' smartphones to accurately track their locations in real-time. This data is constantly updated, allowing the system to identify the most suitable drivers in proximity to each rider.
Do Uber drivers rank passengers? ›
The Uber platform features a 2-way rating system: drivers and riders give each other ratings based on their trip experience.
What do Uber drivers see when you request a ride? ›
In most markets drivers only sees your approximate pickup location before accepting a trip. After the trip ends, address details are removed and drivers only see the approximate location of your pickup and dropoff.
Can I make $300 a day with Uber? ›
Driving for popular rideshare companies like Uber and Lyft is one of the most popular ways to make upwards of $300 in a day. When events are occurring in major metro areas, pricing surges translate to major payouts. Strategically driving during peak times and in busy locations is key.
You can earn $200 a day with Uber Eats if you drive approximately 10 hours and average $20 per hour. However, you'll likely find that you have to drive 10 to 12 hours to make $200 in a day with Uber Eats unless you get lucky with high-paying orders and good tips.
Can you make $100 a day with Uber? ›
Here are some tips that helped me make $100/day from Uber as a side hustle: Drive during peak hours. The best times to drive for Uber are typically during peak hours, such as early mornings, evenings, and weekends. Drive in busy areas.
Can you request a specific Uber driver? ›
Favorite Driver allows riders to select specific drivers whom they'd like to be matched with when requesting Scheduled Rides. You can add drivers to your Favorite Driver list during the rating process on Scheduled Rides by tapping the Favorite button.
Does Uber track you? ›
Uber's service is built around their smartphone app used by both drivers and customers, which gives them an opportunity to collect GPS, gyroscope and accelerometer data during Uber trips. Data is constantly collected during trips and sent to Uber's servers for processing and long-term storage.
Should my Uber driver be on the phone? ›
For safety, avoid phone conversations when driving, as they can be distracting and increase the risk of accidents. Remember that talking on the phone during trips can be perceived as rude or unsafe by your riders.
What are the colors of Uber surge? ›
If surge pricing applies in your city when demand increases in a specific area, that neighborhood will change color. The colored areas of the map will range from light orange to dark red. Light orange areas represent smaller earning opportunities from surge, while dark red areas indicate larger ones.
How to change vehicle color on Uber app? ›
If your vehicle color is listed incorrectly on your Uber account, please let us know the correct exterior color here. Upload a photo of your vehicle for confirmation. We'll update your account.
What does the blue circle mean on Uber? ›
Blue circle: Indicates the user's actual GPS location, visible once you reach the destination entered in the app.
What is the reason behind the Uber logo? ›
The company name - “U” is the first letter in “Uber”. This made it easy to identify the logo with the company. The company's motto - “U” also stands for “you”. The new Uber, distinct from UberCab, was emphasizing its motto: “Everyone's private driver.” The focus here was on “everyone.”